FastQuiz
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Contact & support

The FastQuiz team can help with technical issues, accounts, and Pro billing.

Typical response time: 1–3 business days

Use the form below to reach us. We reply to the email address you provide (usually within 1–3 business days).

Send us a message

Text only — no file attachments (paste links to screenshots if needed). Fields marked * are required.

How can we help?

Contact us for login errors, import issues, billing problems, or feature feedback. Screenshots and steps to reproduce help us respond faster.

Contact form

Use the form above only — do not send to a separate email address. Suggested subject: [FastQuiz] + short description. Include your sign-in email when relevant.

Support hours

We handle form messages during business hours (UTC+7), Monday–Friday:

  • Form: replies within 1–3 business days.
  • Signed in: Discord is available in the sidebar.
  • Billing urgency: include your Polar order ID in the message.

Billing & refunds

Pro refunds: Dashboard → Billing (sign-in required). Cannot sign in: use the form on this page.

Discord

After sign-in, use the Discord link in the sidebar for quick questions.

FAQ

Many questions about the demo, sign-up, quiz creation, and the Pro plan are answered in the FAQ on the homepage. Check there before emailing.

See more answers on the homepage FAQ